This was our first experience with Long Island Maids, and we were really impressed. The team was super professional, friendly, and did a great job. We would definitely recommend them - Katie, S - Kings Park, NY
We’re the first Long Island cleaning service to have a completely online booking platform. Simply jump to our pricing page, choose an hourly or flat rate service, and click a book now button. We’ll take care of everything else.
We’ll only send out the most experienced, professional house cleaning teams. We also understand and respect our cleaning teams, so we reward them exceptionally for putting a smile on your face.
You can select additional one-off services like spring cleans, carpet/ steam cleaning and a series of extras, such as oven cleaning, window cleaning and more. We’re environmentally friendly, sustainable and transparent about our business processes.
To top it all off, we guarantee our services – we want you to be happy enough to recommend us to your friends or we’ll give you your money back.
Long Island Maids Established
Long Island Maids Office
We’ve made it our mission to become Long Island's most highly-respected cleaning company. And we’re well on the way to achieving our goal.
In just five years, we’ve grown from a humble home business with one extraordinary team (wave Christina!) to 12 teams-who are all incredibly hardworking cleaning professionals and helping over 4,000 happy customers across Long Island & Long Island City, supported by seven fantastic office staff.
We work in teams of 1/2/3 people. Normally we will assign solo cleaners to smaller jobs and the larger teams to spring cleans, move out cleans or any home that we consider a bit larger. We have found that when cleaners work together regularly they often end up being more efficient that when working independently – the cleaners can play to their strengths!
We understand that the people who come to your home and provide your service really matter. We carefully select every one of our cleaners and make sure they are capable of providing the extremely high level of service we expect. Most of our teams are Mother/daughter, Mother/Son, or somehow related!
We generally only send cleaners with 2-3+ years of experience, English speaking, background checked, reference checked, fully equipped, professional and to top it all off, fun and friendly too.
Do you have a request for a specific team that your friend or family might have referred? Let us know in the booking notes and will do our best to assign them as your team!
If you are not completely happy with your house cleaning please get in touch and we will send a team out to make it right. If you are still not happy enough to recommend us to your friends, we offer up to a full refund.
ColleaguesWe want LIM to be a challenging but fun place to work where all our professionals feel valued and are afforded opportunities to grow as the company develops.
Professional CleanersWe want our professional cleaners to feel part of the LIM family and to appreciate how important they are in helping to deliver the Company’s goals.
We encourage everyone who works at Long Island Maids to embrace and practice our core, or “STAR” values:
Office Staff and Cleaning staff are a single team
We support the needs & are sensitive to our Clients’ requirements
We support and respect our cleaners
All staff must be scrupulously honest
We need to trust and be honest with both ourselves and each other
Management are to trust and empower staff
ABOVE AND BEYOND
All members of the team will strive to go above and beyond customers expectations
Cleaning teams will aim to exceed customers expectations and do “little extras”
Office staff will go above and beyond in supporting the cleaning teams
Reliability is a core requirement of our business and our customers
Cleaning teams must be reliable and make every effort to service regular customers
We need to be reliable and consistent in the way we deal with each other too
Long Island Maids encourages the principles of equal opportunity, non-discrimination and anti-harassment at all times. We promote this policy by making it a requirement from our managers, our staff, our cleaning professionals and even our customers.
Over time we have found that we are often faced with requests from customers concerning the personal background of our cleaning teams including nationality, race and age. Often, these requests stem from bad prior experiences for that customer and unfortunately, but understandably, have affected the customers outlook on that particular type of person.
At Long Island Maids we are proud to work with people from all different kinds of backgrounds and from all over the world. We strongly believe that a person’s background does not dictate their skills, work-ethic or professionalism and we have top-performing workers from every kind of different background. We have strict requirements for all our cleaning teams, including speaking English, having great communication skills, exceptional cleaning skills, a clean police record and more. We believe in awarding merit and tangible skills and we implore our customers to do the same.
If you have had a bad experience with a person from a particular background in the past, we ask for you not to let this affect your outlook on all people of a similar background and to trust us as a business to always do our best to provide you the best suitable cleaning team.