About Long Island Maids | Our Story, Mission, Team & Service Area

About Us

A Legacy of Care — From Westhampton Beach to Every Long Island Home

What started in Westhampton Beach with our founder Shannon cleaning co‑op apartments after hours has grown into a trusted, local team serving Nassau, Suffolk, and the Hamptons. We pair meticulous standards with friendly service — the same mindset that took Shannon from a few apartments a week to a full‑scale, professional operation.

✅ Licensed & Insured 🛡️ Background Checked ⭐ 100% Happiness Guarantee
Long Island Maids cleaning team at a client home

Our Mission

Deliver dependable, high‑quality home cleaning that’s easy to book, safe to welcome in, and consistent every single visit.

Our Vision

Make a clean, calm home the default for Long Island families — through trained people, proven checklists, and respectful service.

What We Value

Integrity • Reliability • Respect for your home • Safety • Clear communication • Continuous training and improvement.

Our Story

From one neighborhood to serving hundreds each week — here’s how we got here.

Beginnings in Westhampton Beach

Shannon learned the value of a well‑kept space while working at the Sandcastle co‑op. After hours, he helped residents by cleaning their apartments — word spread, and before long he was caring for more than a dozen homes each week.

From Solo to Team

Demand outpaced what one person could do. Shannon recruited and trained a small team in his meticulous methods — punctuality, 50‑point checklists, and respectful service.

Serving LI & The City

As customers split time between the Hamptons and the city, we expanded to cover Long Island City and NYC while keeping the same quality controls and training.

Today

Specialized crews cover Nassau, Suffolk, and the East End. Shannon now guides operations behind the scenes — mentoring teams, refining checklists, and upholding our standards.

Guided by Experience

While Shannon no longer cleans day‑to‑day, his fingerprints are on everything we do — from hiring and training to quality assurance and customer care. He reviews feedback, mentors field leads, and ensures each decision aligns with our values.

It’s how we scale without losing that original, neighborly attention to detail.

Founder guiding the team

Licenses & Insurance

Fully insured. Certificates available upon request. We’re happy to add property managers as additionally insured.

View sample certificate (PDF)

Background Checks & Training

All pros are identity‑verified and background‑checked, then coached on our 50‑point cleaning system with checklists per service type.

Happiness Guarantee

If we miss a spot, tell us within 24 hours and we’ll make it right ASAP.

Meet the Team

Experienced professionals who treat your home with care.

Jessica – Operations Manager

Jessica

Operations Manager

10+ years orchestrating routes and QA across Nassau & Suffolk.

Ralph – Field Trainer

Ralph

Field Trainer

Leads our 50‑point training and safety program.

Alex – Customer Success

Alex

Customer Success

Here to help with scheduling and special requests.

Sam – Lead Cleaner

Sam

Lead Cleaner

Detail‑oriented and checklist‑driven for consistent results.

What Customers Say

We’re proud of our 5‑star feedback across Google, Yelp, and Facebook.

  • “Immaculate work and great communication.” — JP
  • “Booked for a deep clean, now a weekly customer.” — LM
  • “Reliable, careful, and worth it.” — AG

Press & Partners

Logos/mentions: News 12, Local Chamber, Real Estate Partners

Media mentions and partners

Credentials

OSHA‑aware training • Eco‑friendly options • Bonded & insured

Where We Work

Local teams across Long Island — pick your area to learn more.

Nassau County

From Hempstead to Oyster Bay

Explore →
Suffolk County

Babylon, Islip, Huntington & more

Explore →
Hamptons & East End

Southampton, East Hampton, Riverhead

Explore →

FAQs

Answers to common questions about our team, training, and policies.

Are your cleaners background‑checked?

Yes. All team members are identity‑verified and background‑checked before field training.

Do you bring supplies and equipment?

Yes — we bring professional supplies. We can use eco‑friendly products on request.

Are you insured?

Yes — we carry liability insurance and can provide certificates upon request.

Which areas do you serve?

We serve Nassau, Suffolk, and the Hamptons. See service area hubs above.

Ready for a spotless home?

Get a fast quote or book your clean online in minutes.

© Long Island Maids • All rights reserved